Insights From Gail
Get solutions to your leadership challenges. Learn how to approach your company culture, employee engagement, and organizational performance through Gail Golden’s leadership blog.
Why coaching lessons from Wendy Rhoades of ‘Billions’ are priceless
“Billions” character Wendy Rhoades has multiple attributes that demonstrate why she is so good at her job as a performance coach.
How AI and ChatGPT affect the way executives do business
AI and ChatGPT are showing up in more places every day, and it’s important for executives to understand the basics about how it works and why it matters.
Lessons learned from the pandemic, and a hearty good riddance
The COVID-19 public health emergency ends May 11, and I’ll be celebrating our resilience and reflecting on lessons learned from the pandemic.
Snitty ‘Pity City’ retort misses the mark
MillerKnoll CEO Andi Owen became a viral sensation for telling employees to leave “Pity City.” When executives speak carelessly, they can damage their brand, the corporation’s brand, and even the stock price.
Customer experience testing means looking through new eyes
A flaw in the initial customer experience may mean you’ll never engage that customer. Here are some things to think about if you’re trying to grow your business.
Driving organizational change with 6 proven strategies
Many of us have worked at organizations where leadership attempt to drive organizational change. Often these changes don’t stick. Here are six tips for making change effective.
