Insights From Gail
Get solutions to your leadership challenges. Learn how to approach your company culture, employee engagement, and organizational performance through Gail Golden’s leadership blog.
AI — monster or savior? How to strategically plan for its impact on business
When it comes to AI and business, there are a lot of “what ifs?” to consider. Will it be a monster? A savior? Something in between? As a business coach, I try to make sense of it all, so I used scenario planning as a framework.
AI, automation and the power of people and machines, together
As AI adoption in business accelerates, here's a story about and some perspective on people and machines in five quick chapters.
AI explains AI in business — and what leaders should question
Business leaders cannot afford to wait and see the implications of ChatGPT, a powerful new tool that is being rapidly adopted. AI raises key questions for senior leaders to consider.
How AI and ChatGPT affect the way executives do business
AI and ChatGPT are showing up in more places every day, and it’s important for executives to understand the basics about how it works and why it matters.
Lessons learned from the pandemic, and a hearty good riddance
The COVID-19 public health emergency ends May 11, and I’ll be celebrating our resilience and reflecting on lessons learned from the pandemic.
Customer experience testing means looking through new eyes
A flaw in the initial customer experience may mean you’ll never engage that customer. Here are some things to think about if you’re trying to grow your business.
The ‘Gottman ratio’ for happy relationships applies to work too
Learn the magic ‘Gottman ratio’ for positive interactions to create successful relationships at home and work.