Listen, ask questions, and summarize. That’s the extent of a coach’s reach. Should a business coach offer advice? The International Coaching Federation says its “big on coaches being an empty vessel, merely exploring the client's world, provoking insights through curiosity, not advice-giving.” I have some other thoughts.

A client of mine taught me a great phrase, “dumb hustle.” We’ve all done this. We get very excited and busy working on a project that has almost no chance of success. It’s amazing how much time business leaders spend on dumb hustles. I think there are two main reasons.

In recent Harvard Business Review articles, I found helpful suggestions for people 40 and over considering a career change or in the middle of such a transition. A midlife career shift can be terrifying and liberating. I know because I’ve done it. These five key points offer guidance.

Return to office stress is likely more about the return to commuting. Yes, commutes can be stressful on our time and budgets, but here are 10 idea to make them better.

As AI adoption in business accelerates, here's a story about and some perspective on people and machines in five quick chapters.

Business etiquette never goes out of style, but not everyone has the social skills for success in business. So how would you respond to rudeness in the workplace? There are many nuances to Organizational Intelligence, but the fundamentals remain the same.

AI and ChatGPT are showing up in more places every day, and it’s important for executives to understand the basics about how it works and why it matters.

The COVID-19 public health emergency ends May 11, and I’ll be celebrating our resilience and reflecting on lessons learned from the pandemic.

A flaw in the initial customer experience may mean you’ll never engage that customer. Here are some things to think about if you’re trying to grow your business.